Order Information

1.0 Order Processing Stage
1.1 Order Verification
      After the user submits the order and completes the payment, the system will automatically verify the order information. After the verification is passed, the order will officially enter the to-be-processed state.
1.2 Pre-Shipment Preparation
      The operation team will carry out pre-shipment inspection and packaging for the goods in sequence. We adopt standard packaging schemes suitable for cross-border transportation to ensure the safety of goods during transit.
2.0 Transportation & Delivery Stage
2.1 Dispatch Arrangement
      We will arrange the outbound delivery of orders in a reasonable order. The specific dispatch time will be affected by the overall operation scheduling, and we will try our best to improve the turnover efficiency.
2.2 Transit Status
      During cross-border transportation, logistics information will be updated irregularly. The transit speed may fluctuate due to objective factors, which is a normal situation.
3.0 After-Sales Support Stage
3.1 Problem Feedback
      If you have any questions about delivery, you can contact the support team at any time. We will verify the relevant situation as soon as possible.
3.2 Solution Coordination
      For all verified abnormal problems, we will actively coordinate and handle them, and try our best to protect the legitimate rights and interests of users.
      Delivery time: usually 8-15 days.
      Processing time: usually 2-7 days.