Return Policy

      We understand that every shopping experience may have unexpected situations, so we have formulated a general return rule suitable for most products. The whole set of rules is formulated based on the principle of user first and fairness and reasonableness, aiming to solve various after-sales problems for users smoothly.
      When you receive the goods, if you find that the product does not meet your expectations, or there are appearance defects, missing accessories and other problems, you can contact us to submit a return request. We will not set too many unnecessary thresholds for reasonable demands, and will actively respond to every valid application.
      There are basic standards for the condition of returned goods. To ensure the fairness of service for all users, returned products should be kept in good condition, and original packaging and supporting accessories should be complete. Damage caused by personal improper use will affect the final processing result. We will judge each order according to the actual situation of the goods.
      After you submit the application, we will carry out the review work as soon as possible. After passing the review, you can send the goods back according to the prompts. After we receive and inspect the goods, we will arrange corresponding processing methods according to your needs, including refund and exchange. The refund will be returned through your original payment channel, and we will try our best to speed up the processing.
      A small number of products with special attributes are not suitable for unconditional return due to their own characteristics. We will mark relevant prompts on the product page to help you make shopping decisions. If you encounter any problems during the return process, you can contact us at any time, and we will try our best to solve them for you.
      Return time: Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.